September 16, 2003—RHK evaluated an extensive set of network metrics in the business market and their relationships to key buying factors. This provides a glimpse into some of the greatest differences between several interexchange carriers, including AT&T, MCI, Sprint, and Equant. Overall, AT&T is found to be the best positioned overall, thanks to its large network, efficient operations, and demonstrated commitment to continued investmentAdditional information presented in, Strategy for service providers, the report includes key buying factors for business customers of telecom services, qualitative service provider characteristics and relation to customer buying factors, quantitative service provider characteristics and relation to customer buying factors, andnetwork metrics, Strategy for service providers, for leading IXCs in the North American market.
Overall, asserts RHK, the key message from this analysis should be that there are many areas in which service providers can differentiate themselves. Individual strengths exist for all service providers and room for improvement is available to all.For more information regarding this report, please contact RHK Client Services at clientservices@RHK.com.About RHK โ” For over 12 years, RHK has been the industry’s leader in providing advice, analysis, and research to telecommunications companies.
RHK offers continuous research and strategic consulting in the following areas:ยทTechnology trends and dynamics ยทCorporate strategy ยทProduct, Strategy for service providers, and market strategies ยทNetwork architecture ยทTelecom economics ยทMarket intelligence and forecasts ยทGlobal, Strategy for service providers, and regional analysis RHK’s first-class international team offers a rigorous understanding of telecom networks, unbiased analysis, a strategic perspective, and real-world operating experience to meet its clients’ business challenges.
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